Return & Refund Policy,Return & Refund Policy
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Return & Refund Policy
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Return & Refund Policy

Return Codition:

1. Merchandises only with original package in good condition will be authorized to be ruturned and refunded within 30 days after delivered.

2. Man-made defects, open-package or used products are not acceptable for return and refund.

3. We reserve the right to refuse return of any merchandise that does not meet the above return requirements at our sole discretion.

Return Guidelines:

1. Product returned must be labelled the original order number, buyer's name, telephone as well as the invoice of the order on the outer box.

2. Pebeauty will take about 7-10 business days to deal with the returned goods and an official email with confirmation will be sent to your email to issue refund

3. We will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged.

Exchanges

1. Not all of the merchandise are available on exchange. We reserve the right for any exchange orders.

2. Only merchadise with the same pruchasing price can be exchanged.

3. Exchange order is subject to product avaliability. We will inform you of any out-of -stock items that can not be exchanged.

Refunds

1. After confirming your purchase and merchandise conditon, we will accept the return and process the refund.

2. The refund will be issued within 48 hours after the return has been accepted, directly to the Credit/Debit Card or PayPal account used for the original purchase and in the same currency.

3. It is estimated that the refund will be reached to your account within about 7-10 days(1 day to Paypal), but it is subject to different bank account with different procedures.

4. You will receive an email confirming the credit has been successfully issued and the total refunded sum, which will correspond to the full price of the items returned.

 

Please feel free to contact us via Skpye, email or Trademanager for any questions about your order, return or refund.

 

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